Minerva, a virtual assistant on the university web pages
A chatbot named Minerva has been in use on the university web pages since 2023. Participants in the third round still name it as the institutional practice they recognise, which makes it one of the few assistants in the partnership that respondents identify by name across rounds.
Record
- Level
- Meso
- Domain
- Student Support and Guidance
- Institution
- University of Jyväskylä
- Country
- Finland
- Context
- Higher education
- Maturity
- Established
- Scalability
- Established
- Transferability
- Established
- Source report
- D3.1
Source trail
The source on which this record rests, the place in the document and the sentence found there. Quotations are searched for mechanically in the source file and the page on which they were located is recorded.
- 01D3.1 · Report on trends in policies and practices on the use of LLM and generative AI in the partnership: Report 1ADMIT (Erasmus+, EADTU)p. 33Quotation located in the source
Virtual assistant: Chatbot called ‘Minerva’ is in use in the university webpages (2023-)
The institution records the assistant as in use and dates it, which establishes the practice.
- 02R3 · Report on trends in policies and practices on the use of LLMs and generative AI in the partnership: Third report (draft)ADMIT (Erasmus+, EADTU)Section 3.2.8Quotation located in the source
The university uses a general AI chatbot (Minerva).
A respondent naming the same assistant two rounds later corroborates continued operation rather than a one-off announcement.
Evidence
The reported evidence on the effect of the practice. Evidentiary strength varies between practices; it is reproduced here as the source reports it.
Recorded by the institution in the first round and named independently by a respondent in the third, which is stronger evidence of operation than a single self-report.